Find answers below to commonly asked questions about Nimbus Blue, IT Support and Cyber Security
Excellent question! Rather than waxing lyrical about ourselves, here it is in a nutshell.
We get asked this a lot – shame the answer isn’t more exciting!
When we launched in 2010, cloud for business was just becoming a thing and we were one of the very few specialists at the time – that’s where the “Nimbus” part comes from. “Blue” is a reference to blue sky thinking – our approach to solutions.
And it’s hard to find a unique domain name these days! We still had to have a hyphen in nimbus-blue.com, much to David’s irritation.
Nimbus Blue sprang to life in 2010 when our founder, David Tawse, decided it was time to create an IT business in Aberdeen that focussed on customer service first. This came from his background of working in retail and leisure, but combining his love of all things tech. Now, Nimbus Blue serves companies far beyond its Aberdeen roots.
Nope. In fact, our IT support and cyber security packages cater for businesses of all sizes, large or small. We’re a small business ourselves and completely understand the unique challenges that brings.
Yes. We provide the same level of service for Apple Macs and PCs. Our technical team use Macs as well as Windows PCs every day, so they don’t panic when you call with a Mac issue.
If your current IT provider tries to make it difficult to leave, it usually confirms that you’re making the right decision.
But you don’t need to worry. We handle all of the technical elements of switching IT provider. This includes obtaining relevant passwords and access rights from your old provider and migrating any licences to our care. Just leave it to us to get the information we need.
Remember, YOU OWN YOUR IT systems. No one can legally withhold your data or threaten to turn services off prematurely.
We’ll walk you through the process to certification, no matter how long it takes and no matter how many audits (CE+ only) we have to run.