Pro-Cover Support

Driving reliability, security and compliance

As businesses and technologies are ever-changing, IT can create barriers to progress. With our Pro-Cover service, we will support you in keeping IT aligned with your business goals through strategic IT management.

A Strategic Partnership

Want a strategic partnership for your business and a service that's easy to budget for? Then you've come to the right place.

Pro-Cover leverages our unique Tech Success process to ensure that your IT and security is aligned with your business strategy. It also drives alignment with the ever-changing best practices of IT and cyber security to prevent you sleep-walking into obsolescence.

Take a look at our case studies for examples of some of our work, or take a look at our Google reviews for a feel of what our customer experience is like.

"David and his team's expert advice and wealth of knowledge has been invaluable at this crucial time of our growth, and has allowed us to move forward up-scaling opportunities with ease and peace of mind."

Peter Adam

Managing Director, Add Energy

Key features of Pro-Cover

Regular strategy review and planning meeting
Powerful, enterprise-grade security tools and management
Our unique Tech Success process
Dark web scanning
Unlimited remote and onsite IT support
Unlimited cloud backup
Continuous security training and phishing tests
Password management
Asset and warranty tracking
Free, fully managed on-boarding

The power of tech success

Loved by our clients, Tech Success is our unique process that makes sure we’re keeping up with the changes and challenges in your business, and that you’re keeping up with the evolving best practices for IT and cyber security.

To achieve this, our Tech Success engineers routinely run various, focussed assessments for your business. These assessments are then reviewed by our senior management, acting as a virtual Chief Information Officer for your business, to produce a meaningful input to the regular strategy meetings with you. The goal is to allow you to make informed, conscious decisions about IT that impact your business positively.

Our assessments are not automated – they are carried out by highly-experienced technicians and reviewed by senior management before findings are brought to you, so you can be assured of valuable, considered results.

Security Built-in

Our customers choose Nimbus Blue and Pro-Cover because they know we have a pedigree in security and trust us to advise them honestly and justifiably. We’ve built Pro-Cover to provide a very high standard of security for small businesses, and we’re constantly adapting it to address the current prevalent threats to businesses like yours.

All of these features are fully managed and monitored by our highly experienced team to act swiftly, when needed, to protect your business.

Security features of Pro-Cover

Advanced, AI-driven workstation security
Windows and Mac security update management
Windows and Mac firewall management
Security assessment and report
Dark web scanning
Centralised password management and control
Disk encryption mangement
Cisco Talos DNS protection
Advanced email threat protection
Remote working VPN
Real-time security dashboard

Frequently asked questions

Is it really unlimited?

Yes! Unlike our competitors, all working hours help desk support, whether by phone, email or onsite (within our service area), is included. No more surprises on your invoices!

How much will this cost me?

Pro-Cover is customised to fit your individual needs, so we can only give accurate pricing after getting some information about your business, taking into account the complexity of your IT infrastructure, applications and security risk.

However, as a rough example, a business with 10 staff and basic systems would pay around £995 per month.

For an accurate price, get in touch to request a quote.

What's the difference between Pro-Cover and your other packages?

Pro-Cover is for businesses that want their IT provider to be more than just support. You will benefit from regular strategic business reviews, planning and budgeting, ensuring that your IT and security are aligned with current trends and upcoming changes in your business.

Oh, and did we mention that Pro-Cover is all-inclusive? No more unpredictable IT invoices.

What the heck is TechSuccess?

TechSuccess is our unique process that makes sure we’re keeping up with the changes and challenges in your business, and that you’re keeping up with the evolving best practices for IT and cyber security. The goal is to allow you to make informed, conscious decisions about IT that impact your business positively.

What's included in the Unlimited Cloud Backup?

We include unlimited storage for Microsoft Office 365, Google Workspace, Dropbox Business, Box Business and Salesforce.

Can I get Pro-Cover for less than 1 year?

Nope. On average, we spend 74 working hours to on-board a new Pro-Cover client. This is essential to give you the level of service you deserve. We don’t charge for on-boarding, so a minimum term is the only way we can deliver such a high standard of service.