Whether you need help with a specific issue or on-going IT support, listening is always our first step. It’s like having your own IT director, award-winning help desk, and a team of experts – all at a fraction of the cost of hiring your own.
Our customers span all sorts of sectors, but being based in Aberdeen we have lots of experience with the Energy, Engineering and Finance sectors.
Some decisions regarding your business’s IT infrastructure can be scary. Perhaps they’re too complex and challenging for your in-house staff, or maybe you have an idea but not exactly sure how it all fits together.
Take advantage of the vast wealth of experience in our team to benefit yours.
With a combined experience of over 75 years, and across many sectors, there’s not much that our team hasn’t seen before and we know where the pitfalls are. Whether you’re performing an email migration to Office 365, moving your data to the cloud, or installing new hardware, our IT consultancy services give you access to specialist skills and knowledgeable support when you need it.
Get in touch with the team to move your project forward.
If all-inclusive support and strategic advice is what you’re after, take a look at our Pro-Cover service.
More interested in getting started with cyber security? Check out our Security page.
It’s not easy choosing someone for your IT support, but we can assure you of great service. Not only are we award winners for customer service (NSBA 2021), but we have amazing customer feedback, case studies of our work, and we’re ISO 9001 (Quality) and ISO 27001 (Information Security) certified. We don’t know of any other Aberdeen IT Support company that can say that.
We don’t include 24/7 support as standard because, typically, our small business customers don’t want the cost. If you need 24/7 support, no problem, get in touch to request a quote.
We understand that you may be hesitant to change provider, even if you’re experiencing poor response times, high costs, or an obvious skills gap. You may fear the stress or time pressures of changing, but you know the relationship needs to end. We hear this a lot.
To make the transition process as simple and stress-free as possible, we take on all the responsibilities of accessing and learning your systems, transferring licences and checking network performance. We’ll document your systems, catalogue licences and hardware, and review your setup. We’ll obtain all relevant information from your current IT provider.
If your current IT provider tries to make it difficult to leave, it usually confirms that you’re making the right decision.
But you don’t need to worry. We handle all of the technical elements of switching IT provider. This includes obtaining relevant passwords and access rights from your old provider and migrating any licences to our care. Just leave it to us to get the information we need.
Remember, YOU OWN YOUR IT systems. No one can legally withhold your data or threaten to turn services off prematurely.