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Threats to your data security come from internal and external sources. We put the right controls in place and keep them up to date. You get meaningful policies that are enforced through effective procedures, standards and baselines.

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At Nimbus Blue, we believe the role of IT is to drive compliance, security and reliability across all aspects of a business.

As businesses and technologies are ever-changing, IT can create barriers to progress. With our Pro-Cover service, we will support you in keeping IT aligned with your business goals through strategic IT management.

Our approach will help your business make conscious, strategic IT decisions that bring peace of mind and aid business growth.

With a consistently high customer satisfaction rating, you know you’re making the right choice.

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IT Support & Data Security Services For Businesses In Aberdeen
Company

Company

Last updated April 2018

 

This privacy notice is to let you know how Nimbus Blue will use your information, how you can contact us and the major rights you have in law.

We promise:

  • To keep your data safe and private;
  • Never to sell your data;
  • To respect your privacy and make it easy for you to change your marketing choices with us.

Who we are

We (the Data Controller) are Nimbus Blue Limited. You can contact us via any of the means below.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: +44 (0)1224 608190

Registered address: Westpoint House, Prospect Road, Westhill, Aberdeenshire AB32 6FE

Why we collect your personal information ('Purpose')

We may use your personal information to tell you about relevant products, offers and news. This is what we mean when we talk about 'marketing'. If, for any reason, we would like to use your personal information for any additional purpose(s) we will contact you directly beforehand.

What information we collect

For marketing purposes, we may collect the following personal information:

  • Full name
  • Email address(es)
  • Postal address(es)
  • Telephone number(s)

We never collect information that is defined as a Special Category under the GDPR.

We only collect the minimum amount of information required for the purpose(s) described above.

How we collect your personal information

We may collect personal information about you (or your business) from these sources:

  • In newsletter 'opt-in' forms issued via email on published on our website;
  • When you talk to us on the phone or via email;
  • When you use our websites, web chat or online forms;
  • If you take part in our competitions or promotions.

We can only use your personal information to send you marketing messages if we have either your consent or a 'legitimate interest'. That is when we have a business or commercial reason to use your information. It must not unfairly go against what is right and best for you.

You can ask us to stop sending you marketing messages by contacting us at any time.

Who we share your personal information with

We do not and will not sell your personal information. We only disclose your data as described in this Statement. We may share information with the following types of third parties.

Third Party Processors

Nimbus Blue uses a variety of third party vendors (processors) to carry out services like website management, hosting and email communications. We only share your personal data as necessary to complete a transaction or service you have requested or authorised and only with vendors or agents working on our behalf for the purposes described in this notice. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf of Nimbus Blue and in accordance with this Statement. 

Any third party processors we use are subject to the same or equivalent data protection laws.

For questions about third-party vendors, please contact us at the email address above.

Compelled Disclosure

When legally required, strictly necessary for the performance of the services or to protect our rights, we disclose your personal information to law enforcement authorities, investigative organisations, our affiliates or in legal proceedings.

We may also share your personal information if the structure of Nimbus Blue Limited changes in the future:

  • We may choose to sell, transfer, or merge parts of our business, or our assets. Or we may seek to acquire other businesses or merge with them.
  • During any such process, we may share your data with other parties. We’ll only do this if they agree to keep your data safe and private.
  • If the change to our company happens, then other parties may use your data in the same way as set out in this notice.

How long we keep your personal information

We will keep your information for the purposes described in this notice for as long as those purposes are active. We will also retain your information should you choose to 'opt-out' (withdraw consent) of receiving our marketing material in order to track that you have opted-out. You may request that your information is deleted entirely but, in that case, we'll be unable to prevent your information being added again in future via the sources mentioned above.

How to get a copy of your personal information

You can obtain a copy of the personal information we hold by writing to us at the address above.

You may request your personal information is provided in a machine-readable format. You can also ask us to pass on your personal information in this format to other organisations. 

Letting us know if your personal information is incorrect

You have the right to question any information we have about you that you think is wrong or incomplete. Please contact us if you want to do this.

If you do, we will take reasonable steps to check its accuracy and correct it.

How we protect your personal information

Nimbus Blue is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable.

While no service is completely secure, we take precautionary measures to help protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. For example, we store the personal data you provide on computer systems that have limited access and that are in controlled facilities. We also ensure that our third-party data centre vendors provide adequate security measures. Additionally, your data is protected with encryption, such as Transport Layer Security (TLS), during transition over the Internet.

If you have any questions about the security of your personal information, you can contact us at the email address above.

What if you want us to stop using your personal information?

You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.

There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.

We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.

You can ask us to restrict the use of your personal information if:

  • It is not accurate.
  • It has been used unlawfully but you don’t want us to delete it.
  • It is not relevant any more, but you want us to keep it for use in legal claims.
  • You have already asked us to stop using your data but you are waiting for us to tell you if we are allowed to keep on using it.

If you want to object to how we use your data, or ask us to delete it or restrict how we use it or, please contact us.

How to withdraw your consent

You can withdraw your consent at any time. You can opt out of receiving direct marketing communications from us by following the instructions included in every email sent to you via the “Unsubscribe” link. Alternatively, you can contact us directly using the email address above.

How to complain

Please let us know if you are unhappy with how we have used your personal information.

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern.

Privacy Policy

Nimbus Blue is committed to protecting the privacy of our website users. In this policy we set how we will deal with your personal details.

Any information collected and stored, including cookies will be of the following kind:

  • Your visits and use of our website.
  • Information provided for the use of registering and/or subscribing to our website service.
  • Information provided for the business purposes, quotes, analysis etc.
  • Newsletters.

Website Visits

We may collect information about your visits to our website such as IP address, location, browser type, referral source, length of visit and number of page views. This information may be used to improve our website's usability and for marketing purposes.

Cookies are used on this website. A cookie is a text file sent by a web server to a web browser and stored in the browser. The file is then sent back to the server each time the browser requests a page form the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored by your browser on your computer's hard drive. The information we obtain from the cookie could be used to improve the website's usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Browsers usually will allow you to refuse cookies but this could have a negative impact on the usability of many websites.

Using Your Personal Data

Personal data submitted on this website could be used for the purposes specified in this privacy policy or in any relevant parts of the website.

In addition to the uses already identified we may use your personal information to:

  • Improve your browsing experience by personalising the website.
  • Send information (other than marketing communications) which might be of interest to you by post or email.
  • Provide other companies with statistical information about our users; however, this information will not be used to identify an individual user.

We will not provide any personal information to a third party unless you have given your permission.

Other Disclosures

In addition to disclosures already discussed we may need to disclose the following information:

  • Where a country's legal system requires us to disclose your personal information.
  • In connection with any legal proceedings or prospective legal proceedings.
  • In order to establish, exercise or defend our legal rights. (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • Except as provided in this privacy policy, we will not provide your information to third parties.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

Security of Your Personal Data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted.

Policy Amendments

We may occasionally update this privacy policy by posting a new version on our website. It is in your interest to check this page regularly to ensure you are comfortable with any changes made.

Third Party Websites

Our website contains links to other websites. We are not responsible for the privacy policies of any third party websites.

Cookies

Some of the services we use such as Google Analytics, Clicky Analytics and addThis set cookies to allow us to gather anonymous data about your usage of our website.

Your Rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

You can request us not to use any of your personal details; you will usually ask in advance whether you agree to our use of your personal data.

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Terms and Conditions

The terms and conditions below will govern your use of our website and all sub domains. You must accept these terms and conditions in full; if you disagree with any part of these terms and conditions please do not use our website.

Intellectual Property Rights

Unless otherwise stated, we own the intellectual property rights in the website and material on the website.

In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.

Licence To Use Website

When using our website you can view, download for caching purposes, and print pages, however, there are conditions:

  • Material from this website must not be republished in any form or reproduced or stored on any other website. (Public or private retrieval system)
  • Without our express permission (written) you must not copy, sell, resell or otherwise exploit our website for commercial purpose.
  • Material on our website must not be edited or modified in any way.

Limitations of Liability

All information on this website is given free-of-charge, we cannot be held liable in respect of the information given on this website.

We will make every effort to ensure that the information on our website is correct, however, we do not guarantee its entirety and accuracy.

We do not guarantee that our website will remain available or that all the material used is kept current.

We exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) to the maximum extent permitted by applicable law.

We will not be liable for direct, indirect or consequential loss or damage arising under these terms and conditions, whether arising in tort, contract, or otherwise, including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, however, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Restricted Access

Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.

ID and Password Usage

If at any time we provide you with a user ID and password to enable you to access restricted areas of our website, you must ensure that that user ID and password is kept confidential. You will accept responsibility for all activities that occur under your user ID or password.

We may disable your user ID and password if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

Bulletin Board/Chat Room/Comments

You must not use our website in any way that causes, or may cause, damage to the website or harm the usability of the website.

You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website for any purposes related to marketing without our express written consent.

You must not use our website to copy, publish or send mass mailings or spam.

Illegal Use of Website

You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English, Scottish and other applicable law. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person's intellectual property rights or rights of confidence, impinge upon any person's privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.

We reserve the right to edit or remove any material posted upon our website.

We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.

Policy Amendments

We may occasionally update this privacy policy by posting a new version on our website. It is in your interest to check this page regularly to ensure you are comfortable with any changes made.

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Send us a message or give us a call. Our approachable team will be happy to chat to you.

Nimbus Blue Aberdeen

Westpoint House, Prospect Road, Westhill, Aberdeenshire, AB32 6FE

01224 608190

Nimbus Blue Edinburgh

21 Young St, Edinburgh EH2 4HU

0131 202 1541

This email address is being protected from spambots. You need JavaScript enabled to view it.