Case Study

Alba Gaskets

Providing the tools for the job

Alba Gaskets

About the client

Alba Gaskets Limited is a leading manufacturer, supplier and stockist of gaskets, isolation kits and related products for the energy industry.

Based in Aberdeen, the technical support company’s main focus is on the provision of sealing solutions and technical advice to the upstream oil and gas market.

Client objectives

As a growing SME, Alba Gaskets went through significant growth following their initial conception, growing to a busy and buoyant workforce of 10 engineering and support teams.

Dedicated to delivering the highest quality products at all times, Alba Gaskets is dependent on a strong and reliable IT infrastructure that allows the team to continue providing the unrivalled customer service that they pride themselves in.

Services provided

David and the team at Nimbus Blue have been part of the Alba Gaskets team from almost the very start. Regarded as more of an extension of the team rather than an external systems provider, Nimbus Blue have supported Alba Gaskets with IT stability, providing them with the means to grow and develop as a business.

Working alongside the team as they grew and evolved, Nimbus Blue has provided scalable solutions to support the business. This includes server infrastructure to support the critical software used throughout the business and cloud-based email systems for reliable communications.

Operating with a centrally managed server, maintained by Nimbus Blue, this has helped to reduce cost implements whilst vastly improving reliability –  critical at a time when cost efficiencies are important for the health and survival of energy companies.

This included:

  • Pro-Cover IT support
  • Remote support
  • Backup
  • Cloud services

Outcome & results

Using Nimbus Blue as their trusted IT provider has allowed Alba Gaskets to build and maintain a reliable IT infrastructure that has supported their growth and allowed the energy SME to concentrate its efforts on the needs of its clients, knowing that the IT is taken care of.

Gavin Sim, Alba Gaskets director, said:

“We have been using Nimbus Blue for 8 years and would highly recommend them for their excellent professional approach and dedication to customer service.

Over the years, the whole team at Alba Gaskets has been so impressed with David’s pro-activeness in quickly identifying solutions to better suit our needs, as a growing business in a competitive marketplace.

It is clear to see that Nimbus Blue really cares about getting the best possible outcome for their customers. I absolutely recommend Nimbus Blue if you’re looking for quality IT provision delivered with the very best in customer service.”